Monthly Archives: September 2009
Multi-location operations – why performance and profitability varies from store to store
I probably shouldn’t have been thinking about business when I was supposed to be enjoying a meal out with my wife and daughter. We headed down to the closest location of a national italian restaurant chain. Based on previous experiences, …
Finish Strong in 2009 and Set Up for Success in 2010
A new business season is upon us and with it comes some old challenges and some new ones. Here are three action steps to achieve a strong finish in 2009 and set your organization up for a great year in …
Leaders Don’t Allow Tasks to Take Time Away from People
With business demands and the amount of information increasing, it is tempting for managers to hunker down and spend most of their attention on tasks – dealing with customer/supplier issues, operational issues, answering email, endless meetings and the never ending …
