Category Archives: Conflict
Making amends
Should a leader apologize when he or she makes a mistake, or is it a sign of weakness? In the front line leadership course we have two case studies on balancing friendship and leadership. This is a unique situation faced …
Frustrations be gone
Do you want to be less frustrated at work? An engineering manager shared an insight in a leadership course I was teaching a couple of weeks ago. He said that being frustrated is simply a sign that you are avoiding …
Equal Opposite Reaction
One confusing aspect of leadership is that even with the best of intentions, you might end up creating the exact opposite reaction. I have experienced this many times as a husband-in-training. We’ll examine the most common leadership missteps you …
People or Objects?
I had some exciting news last week. The book I co-authored with my father Irwin reached number 8 on the Globe and Mail Business Books Bestseller List. The book is Employees Not Doing What You Expect and has now been …
Destination or Journey?
It was school break week in our area last week. We took a day trip to nearby Niagara Falls. My wife Robin made an interesting observation as we drove. She pointed out that my son Ryan is “destination focused” while …
Limitations of the Golden Rule
Why aren’t other people be as dedicated and motivated as you are to work hard and get great results? And, if you practice the Golden Rule (Treat others as you would like to be treated), why does that only …
Dealing with abrasive personalities
Lately I’ve had the pleasure of coaching a number of managers who are aggressive or abrasive. That’s right I said pleasure! How can it be that these challenging individuals can be great to work with? In this week’s LeaderFeeder …
Addicted to Being Right
Are you addicted to being right? Being right always feels nice but it could be holding you back from greater success. My wife Robin is right about many things and she is kind enough to let me think some of …
New Audio Program Helps You Get Buy-in to Your Great Ideas
Have you experienced the situation where you think you have been clear in communicating what you want and need, only to be disappointed and frustrated when others do not buy in enthusiastically? Even the most thought-out, logical arguments might create …
