Category Archives: Leadership
Employee Performance: Terminate or Rehabilitate?
Today we look at the one or two bottom performing employees you might have on your team or in your company. It could be job performance related or it could be negativity or behavior problems. Can they be ‘fixed’ or …
Is laziness a powerful motivator?
Could laziness be the most powerful motivator of all? And if it is, how can you use this to your advantage? As a people watcher have you ever noticed that the majority of people gravitate to the easiest way of …
Decision making waste?
When asked, the majority of executives, managers and supervisors agree that they frequently make decisions, answer questions and solve problems that should be handled at one or two levels below them. By handling these problems, decisions and questions at the …
Negativity saps productivity
After nearly five years since my last flight as a private pilot, it felt great to get out flying again with an instructor. It was amazing how much past knowledge came back so quickly. That shows the power of repetition …
Hiding in plain sight
Have you ever worked for a manager who was extra fussy about policies, procedures and doing things in a very specific way? One of the exercises in our Front Line Leadership program involves having participants act out different leadership styles …
Faults of a few create punishment for all
Have you ever thought about how many of your policies and procedures exist because a few people broke the rules? In a similar way we all have to endure travel headaches because of the actions of a few individuals. Some …
Commit or Omit?
The vast majority of bosses don’t intentionally want to make employees miserable – usually it happens completely by accident! Whether it is an act of ‘commission’ or an act of ‘omission’, the results can be destructive. A front line supervisor, …
Supervisor – Salt, Sugar or Spice?
Salt has two primary functions related to food: Preservative and Seasoning. Many people, me included, find that a little bit of salt brings out the flavor of food. In the same way a front line supervisor or manager is responsible …
Transparent or need to know basis?
How much information should a leader really share with employees? Some bosses are like Col. Jessup played by Jack Nicholson in A Few Good Men in thinking their employees “can’t handle the truth.” Communication continues to be cited as a …
Making amends
Should a leader apologize when he or she makes a mistake, or is it a sign of weakness? In the front line leadership course we have two case studies on balancing friendship and leadership. This is a unique situation faced …
