Imagine if You Could Develop Consistent, Capable Managers, Supervisors and Team Leaders to Increase Performance and Productivity and Maximize Employee Engagement

Customized Leadership Training

We build a tailored management training or supervisor training program for the specific needs of your organization. With onsite management training and supervisor training by Unique Training and Development, you have complete control including:

One group or multiple groups (helps with multi-shift and continuous operations)
Half-day sessions, full-day sessions, multi-day sessions or webinar delivery
Which topics to deliver and in which sequence
Do the training all at once, or spread it out over weeks or months
Have us deliver the program, or license the program and deliver it yourself

After learning your needs, we will select the leadership training topics and modules of greatest benefit to your organization. Some topics are considered “Core Modules” and are included in most of the leadership training programs we deliver. Other topics are considered “Electives” and can be added to address your specific needs.

Each of the leadership training topics listed below can be delivered in many configurations: full-days, multiple days or a series of half-days and full-days with weeks or months in between. And they can be delivered in webinar format if needed:

Core Topics (Included in most leadership training programs)

Leadership Expectations

How to be consciously competent in your leadership role
The leaders role in achieving the required results while maximizing employee involvement
Your role in the organization's leadership team - why leaders often feel caught in the middle, between senior management expectations and the needs of their team
Why you should own your message with your team instead of blaming HR or senior management

Leading by Example

The shortage of great leaders
Characteristics of an effective leader and self-assessment of your leadership effectiveness
Getting feedback from your team on your leadership approach
How to lead by example
The impact of leadership style on productivity and employee satisfaction
Creating a vision for your workgroup/department to be more proactive instead of reactive
Avoiding the leadership trap by getting employees to think for themselves and be accountable
Balancing leadership and friendship

Motivating and Engaging Employees

Reflecting on when you were most motivated as an employee and whether you are providing these opportunities to your team
How your beliefs about others influence their performance
How workgroup behavior and performance is a reflection of the leader
Reasons employees don't perform and how to correct and prevent them
Motivating factors: three things a leader can do to create a motivational climate

Effective Communication

Thinking before you speak: what you want to communicate
The impact of what you say, how you say it and your body language
Improving communication with fellow leaders
Being more persuasive and influential in your communication
How to communicate with your manager
Improving your listening skills
How to prepare for and conduct a challenging conversation

Electives (These leadership topics can either be included or excluded, depending on your needs)

Leadership Style Inventory

A comprehensive self-assessment (360 also available) to determine how constructive, passive or aggressive you are as a leader
Quantify whether you are too tough or too easy on your team and how to be more constructive in your approach
Develop an action plan to transition from defensive behavior to being a constructive leader

Accountability, Empowerment and Delegation

Why most employees rely on the leader to make every decision and solve every problem instead of being more self-sufficient
Understanding that any decisions, questions and problem solving done at higher levels of the organization, instead of at the level closest to the action, contribute to wasted time, energy and effort
Leaders end up shouldering more stress and pressure than they need to
How leaders can accidentally remove accountability and a sense of ownership
Determining what to delegate
Empowering the workgroup to take ownership of their behavior and results.
How to improve the effectiveness of on-the-job training
The benefits of cross training to employees and the organization

Coaching with Courage - How to Confront and Correct Unacceptable Behavior and Performance

Understanding your role in the coaching, confronting and correcting process
Why it is important to say something when you see something
How to comment on a performance, safety or quality issue
How to address difficult situations and unacceptable behaviors
When to involve your supervisor or manager

Embracing Change

Our love/hate relationship with change
Why, as the leader, you need to buy into change first
Passive and aggressive resistance to change and how to be more constructive
How to simplify the change, encourage the team and make it easier to change

Managing Conflict

Recognizing that conflict is necessary and expected when implementing change
Remaining constructive when dealing with passive or aggressive employees and peers
How to mediate conflict between two employees

Problem Solving and Decision Making

Understanding the advantages of using a team-based approach to problem solving
Most problem solving is actually symptom-solving because it fails to address the root cause
Defining the problem: A clear understanding of what the problem is can go a long way to solving it
Problem solving tools
Evaluating multiple options and deciding on the best course of action based on benefits and risk

Building a Winning Team

The power of teamwork
Combining problem solving and team building, this session uses a survival simulation to teach how to extract maximum contribution from each person and achieve the best possible solution to problems and decision making
Embracing diversity

Performance Management

The importance of providing regular performance feedback
Conducting an effective performance review
Using a performance conversation to lift the performance of each team member
How to give regular coaching and corrective feedback

Personal and Career Success

Taking ownership of, and thinking about your own goals and personal development
Positioning yourself to be more effective in your current role
Preparing for future advancement and promotion
How to achieve greater personal fulfillment

Pit Crew Challenge

This premium experiential program uses a real NASCAR race car to drive home learning points in an unforgetable experience
Participants learn crucial lessons on teamwork, listening to the customer, de-siloing, coaching and more
Participants are grouped into teams of five to seven, change four tires on a race car under the clock and benchmark their time and improve it
This exercise requires additional investment and logistics needs - discuss how it can enhance your program

Watch a Video of the Pit Crew Challenge

View a PDF describing Pit Crew Challenge