New Conflict Management Workshop

Many companies have been asking about conflict management workshops for their managers, supervisors, team leaders and key employees. This innovative half-day workshop has been highly rated by participants.

Workshop Objective

To give participants insights into their conflict management styles, tools to identify the conflict styles of others, and practice resolving conflicts through role play.

Specific Content

  • Perceptions about conflict.
  • Conflict Style self assessment.
  • Understanding the twelve conflict styles to determine those that are constructive and those that are aggressive or passive.
  • Role play practice of how different styles interact using a case study.
  • Exercise to determine the styles used by others.
  • Personal action plan on how to be more effective at dealing with conflict.

Logistics

This workshop is presented at your site for groups of six or more. The workshop is 3.5 hours in length. If you have fewer than six people or want to reduce cost, it is possible to invite other companies to share the cost with you.

Click here for the course outline

Click here to request a proposal

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